STORIES



STORIES






Success Stories > Sustainable Property Care on embracing a Paperless Future with ReportNOW



Sustainable Property Care on embracing a Paperless Future with ReportNOW


Our customer is renowned for managing a diverse portfolio of high-quality properties within and outside Hong Kong while prioritizing environmental conservation, has embarked on a journey towards enhancing service quality and property value through expert care. Leveraging the power of ReportNOW they have successfully transitioned to a paperless workplace, revolutionizing their procurement processes.


  • Reliance on paper-based forms for approvals and reports

  • Managing a substantial volume of regular maintenance tasks

  • Prone to human errors in documentation and processes













  • Tenant can access 24/7 self-service options, such as reporting maintenance issues

  • Automation and management of routine maintenance tasks and facility inspections

  • Expedited approval processes and efficient follow-ups

  • Establishment of a paperless work environment, promoting sustainability and efficiency

  • Reliance on paper-based forms for approvals and reports

  • Managing a substantial volume of regular maintenance tasks

  • Prone to human errors in documentation and processes





  • Tenant can access 24/7 self-service options, such as reporting maintenance issues

  • Automation and management of routine maintenance tasks and facility inspections

  • Expedited approval processes and efficient follow-ups

  • Establishment of a paperless work environment, promoting sustainability and efficiency


By adopting ReportNOW and as a paperless approach, our customer has not only modernized their operations but also enhanced tenant experiences, streamlined maintenance workflows, and contributed to environmental sustainability. This digital transformation marks a significant step towards operational excellence and environmental stewardship in property management services.

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